The fastest and quickest way to contact us is by email, medicalidstore@gmail.com  as we have several machines running, we may not hear the phone. Please leave your contact information below so that we may contact you back as fast as possible and include a short but clear description of how we may help you. Be sure to include a product Item number if you are inquiring about a particular product! Thank you. Customer Service at Medical ID Store. If you are checking on an order please have your order number and the name it was ordered under included also.