Medical Id Store is open Monday - Friday from 10am to 4pm. We are closed weekends and all mjor holidays. If the holiday falls on a sunday we are closed the Friday before and Monday after. We observe all Federal Holidays.

However you may reach us via email and we will do our best to email you back as soon as possible.

Any orders placed after 4pm est will not be downloaded until the next day. Please refer to our shipping time frame under terms and also when you checkout you must select that you agree to our terms and conditions.

Please be kind and realize that we are not a mass production company, but a family run business.